Kinetic customer support

Here for you for every move, tech issue, and upgrade.

Order New Services

I am looking for new Kinetic services.

Tech Support & Billing

I am an existing customer looking for account help.

Order service today!

popular Kinetic packages

fiber 100 mbps

Reliable support for essentials like email, browsing, and video chat.

19.99/mo

in select markets

Perfect for individuals and small families
Download a 2.5-hour 4K movie in 24 minutes

100 Mbps + Kinetic Voice

49.99/mo

for 1 year with AutoPay

1-year price guarantee
Basic video streaming
Online shopping
Email
Unlimited nationwide calling

how to contact Kinetic customer service

Need help with online orders, billing and payments, tech support, phone service repairs, moving, or upgrading your current plan? Kinetic Customer Service will put you in touch with the right department.

Confirm availability near you

Go over speeds & pricing

Get plan recommendations

Ask about plan details

Get qualified for offers

Schedule installation

Customer service representative wearing a headset telephone

Kinetic loves its customers

Thank you for choosing Kinetic for your internet. Our friendly customer service representatives are here to help!

Billing
Tech support
Moving your internet to a new location
Upgrading to Gig internet
Bundling your internet with other Kinetic services

frequently asked questions

How do I order a new service from Kinetic?

To order internet service, contact Kinetic customer service at 1-833-815-1183. Your agent will answer your questions, recommend plans if needed, and help schedule your installation.

How do I contact Kinetic Customer Service?

Call Kinetic customer service at the number below to get in touch with a customer service representative.

What is the number to order new service from Kinetic?

The Kinetic customer service phone number for ordering new service is 1-833-815-1183.

Does Kinetic require a contract?

Kinetic Internet does not require a contract—you can select a month-to-month plan and cancel anytime. TV partner services have different contract requirements. Call the number below to inquire about a specific service or order Kinetic new services.